How it works
Civic Charter turns AI governance policy into an auditable operating system. From intake through review, approval, and transparency, every step is traceable and aligned with your agency's rules.
Submit use cases
Agencies submit AI use cases once. The platform captures context, intended use, and data sources so there's a single system of record for every initiative.
Submitters provide the information reviewers need, so there’s no back-and-forth for basics. The same intake feeds risk classification, workflow routing, and later reporting.
Illustrative preview
Civic Charter
Intake as a system of record
Interactive marketing preview. Not live customer data.
Use case intake
Draft · edits preserved in audit trail
Use case summary
Route common questions, escalate edge cases to staff, and log outcomes for review.
Data classification
Vendor link
Classify and route
Risk is classified consistently using your policy and rules. Workflows automatically route to legal, privacy, security, and procurement reviewers based on use case type and risk tier.
Reviewers see a clear queue, required artifacts, and deadlines. No one falls through the cracks; every use case follows the same governance path.
Illustrative preview
Civic Charter
Policy-driven routing
Interactive marketing preview. Not live customer data.
Risk classification
Recommended tier from policy inputs. Overrides require a reason and stay in the audit trail.
Review queue
- LegalPending
- PrivacyApproved
- SecurityPending
Gate and publish
Pilots and production launches are gated on completed reviews. High-risk use cases require named human sign-off. No silent auto-approval.
Where policy or law requires it, public transparency pages publish plain-language summaries so the public can see what's in production. Internal notes and draft artifacts stay internal.
Illustrative preview
Civic Charter
Human gates, public accountability
Interactive marketing preview. Not live customer data.
Approval gate
High-risk transitions require named human sign-off. Missing artifacts block advancement.
Transparency draft
Public pages publish only human-approved summaries. Drafts and internal notes stay internal.
Status
Ready for legal review
Publishing is blocked until approvals complete.
Principles built in
- Human accountability: Final approvals for high-risk workflows stay with named reviewers.
- Audit trail: Every important decision has provenance: who, when, why, and what evidence.
- Tenant isolation: Your data stays in your boundary; no mixing across agencies.
- Plain language: User-facing guidance and public disclosures are written for expert generalists.